Please Note: This Privacy Policy applies to all services offered by 5777bey. By using the platform, you are deemed to have agreed to this policy.
1 Introduction & Scope
5777bey (www.5777bey.net) places the highest priority on protecting its users' privacy. This Privacy Policy explains how 5777bey collects your personal information, where it is stored, and how it is kept secure.
This policy applies to 5777bey's website, mobile app (where applicable), and all associated digital services. It takes effect whenever you open an account, play games, or interact with us in any way on 5777bey.
5777bey believes data protection is not just a legal obligation — it is an ethical responsibility to our users. That is why we are always transparent about what information we collect and how it is used.
This policy is published in both Bengali and English. In the event of any conflict, the Bengali version shall prevail.
2 What information we collect
5777bey collects only the information needed to deliver its services. A breakdown of the different types of data is provided below:
Directly Provided Information
Information you provide during registration or while using your account:
- Full name, date of birth, and gender.
- Mobile number and email address.
- National ID or passport number (for KYC verification).
- Payment method details (bKash/Nagad/Rocket number).
- Address (if required).
Automatically Collected Information
Information collected automatically when you use the platform:
- IP address and device information.
- Browser type, operating system, and screen resolution.
- Login time, session duration, and navigation patterns.
- Gaming activity and transaction history.
- Cookies and similar tracking technologies.
| Type of Data |
Reason for Collection |
Mandatory? |
| Name & Date of Birth |
To verify identity and confirm age |
Yes |
| Mobile Number |
For account verification and notifications |
Yes |
| Payment Information |
In processing deposits and withdrawals |
Yes |
| NID/Passport |
For mandatory KYC verification |
Yes |
| Device & IP Information |
For security and fraud prevention |
Automatic |
| Gaming history |
In service improvement and responsible gaming |
Automatic |
3 Purpose of Data Use
5777bey uses your information only for the specific purposes listed below — nothing more:
- Account management: To create, maintain, and secure your profile.
- Identity Verification: To complete the KYC process and prevent fraud.
- Payment Processing: To process deposits, withdrawals, and other financial transactions.
- Customer service: To address your questions, complaints, or concerns.
- Promotional Communications: To notify you of offers and bonuses (only with your consent).
- Responsible Gaming: To monitor gaming patterns and identify problematic behavior.
- Legal obligations: To meet regulatory requirements.
- Service Improvement: For analytics to improve the user experience.
Marketing Communications: If you do not wish to receive promotional emails or SMS, you can opt out at any time through your account settings.
4 Data Storage & Security Measures
5777bey uses industry-standard security technologies to keep your information safe. Our security framework is detailed below:
Technical Security
- All data transmission is secured via SSL/TLS encryption.
- Stored data is protected with AES-256 encryption.
- Firewall and intrusion detection systems are active.
- Regular penetration testing and vulnerability assessments.
- Automatic alerts and blocking on suspicious login attempts.
Data Retention Period
5777bey does not retain your information longer than necessary. As a general rule:
- Active account data is retained for the full duration the account remains active.
- Transaction data may be retained for up to 5 years after account closure (for legal compliance).
- KYC documents may be retained for up to 3 years after account closure.
- Once the retention period ends, data is securely deleted.
In the event of a security breach, 5777bey is required to notify affected users within 72 hours and will take appropriate action accordingly.
5 Data Sharing Policy
5777bey does not sell, rent, or share your personal information with third parties for marketing purposes. However, disclosure may be required in the following limited circumstances:
Cases Where Information May Be Shared
- Payment Processors: bKash, Nagad, Rocket — for transaction processing only.
- KYC verification services: With approved service providers for identity verification.
- Legal authorities: When legally required by court order or government investigation.
- Licensing Authority: With the regulatory authority for the maintenance of the gaming license.
- Fraud Prevention: On a limited basis for money laundering or fraud investigations.
Strictly Prohibited: 5777bey never shares your data with advertising companies, data brokers, or third-party marketers.
6 Cookies & tracking technologies
5777bey uses cookies and similar technologies when you visit the website. These technologies help improve your experience.
Cookie types and usage
- Essential cookies: For login sessions and security — cannot be disabled.
- Functional cookies: To remember language and preferences — optional.
- Analytics Cookies: For monitoring site performance — optional.
- Marketing Cookies: To display relevant advertisements — optional, and can be turned off at any time.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain services.
7 Your rights
Under 5777bey's Privacy Policy, you have the following rights:
Right to Access Data
You can request to know what information we hold about you.
Right to Correct Data
You may ask us to correct any inaccurate or incomplete information.
Right to Delete Data
You may request the deletion of specific information where there is no legal obligation to retain it.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be restricted.
Right to Data Portability
You have the right to receive a copy of your information in a readable format.
Right to object
You may opt out of your data being used for marketing purposes at any time.
Response Time: For any request you submit, 5777bey will provide an initial response within 48 hours and a final resolution within 30 business days.
8 Privacy of Minors
5777bey strictly does not provide services to anyone under the age of 18. Age verification is mandatory at registration, and date of birth is confirmed during the KYC process.
If any minor's information has been collected by mistake, it will be deleted immediately and the account will be closed. Parents or guardians with concerns about a child's data can reach our support team directly.
If anyone under 18 is found using 5777bey, their account and all associated balances will be permanently closed.
9 Changes to the Privacy Policy
5777bey may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, you will be notified by email or SMS.
- A notification will be shown when you sign in to the platform.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
To request a copy of a previous policy version, contact our support team. We maintain an archive of past versions.
10 Contact & Complaints
For any questions, concerns, or complaints regarding the privacy policy, the 5777bey support team is always available:
- Email: [email protected]
- Live Chat: Click the chat icon in the bottom corner of the platform.
- Response Time: Initial response within 48 hours.
If you are not satisfied with the resolution, you have the right to escalate your complaint to our licensing authority.
Data Protection Officer: For complex privacy-related matters, you may contact our Data Protection Officer directly at
[email protected].
General Inquiries
About Privacy Any Questions
Never. 5777bey does not sell or rent your data to any advertising company, data broker, or third-party marketer. Only limited data may be shared for payment processing and legal compliance purposes.
Most data is deleted after account closure. However, for legal reasons, transaction history may be retained for up to 5 years and KYC documents for up to 3 years. After that period, all data is securely destroyed.
5777bey adheres to the highest industry security standards. SSL/TLS transmission encryption, AES-256 data encryption, firewalls, and regular security audits all work together to ensure your information is fully protected.
Yes, absolutely. You can opt out of promotional emails and SMS at any time from the Notifications section in your account settings. Opting out will not affect important account and transaction-related messages, which you will continue to receive.
Disabling essential cookies may prevent login and certain core features from functioning. Disabling analytics and marketing cookies, however, will not affect the site's core functionality — it may only reduce the level of personalized experience.
Email
[email protected] or reach us via live chat. After your identity is verified, a readable copy of your information will be sent within 30 business days. This service is completely free of charge.